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  • The warranty

    ·Steel frame lifetime free warranty

    ·The motor is guaranteed for 5 years

    ·Other parts are guaranteed for 12 months

    ·Free labor maintenance fee within 1 year

    From the signing date (after the Taiwan logistics information shows the signing date shall prevail) within one year, product quality problems, you can enjoy free national warranty, steel frame structure lifetime free warranty。

    Note: the attached gift is not covered by the warranty, please note! Disclaimer please refer to the inside of the product specification。

  • Repair and maintenance services

    All parts of the products can be ordered from local dealers or official network channels, and can provide you with the services you need。

    For further enquiries, please call 0573-8797777。

  • Delivery Time

    1、Please be assured that we wish to effect shipment at your earliest convenience. However, due to the company's large daily shipments, it takes a certain time to prepare the documents and prepare the goods for packaging, resulting in a delay in the feedback of logistics information rather than no delivery。

    The delivery schedule is as follows: under normal circumstances, the goods will be delivered within 48 hours after the customer places the order and pays for the goods, except for special circumstances (such as during the activity).

    2、If the goods are sold through official channels and kept for 72 hours without special instructions, if the goods are not paid in a timely manner, the transaction will be deemed abandoned and the goods will be sold again。

  • Sign for remind

    1、 Zhengxing has a strict and perfect packaging, preparation, delivery process, full-time, all packages before sending out after multiple inspections before delivery。

    2、 No matter you sign or sign on behalf of us, please open the container and inspect the goods before signing. Please make sure the goods are in good condition. In case of any problem, please contact the sender's phone number or customer service on the express bill in time, we will negotiate with the express company to deal with it, so as to protect the rights and interests of customers。

  • Logistics instructions

    1、 We have joined a number of express delivery companies and will provide the most convenient express delivery company for dear friends according to the actual situation. In most parts of the country, we offer free delivery service (except Tibet, xinjiang, Hong Kong, Macao and Taiwan) in remote areas;

    2、 Logistics is different from express delivery, the transport time is slower. We can't guarantee the accurate arrival time, we can only judge the approximate arrival time according to experience, please be patient and wait for dear friends, thank you!

    Express query

    1、 Products traded through official purchase channels will be delivered directly by the manufacturer, which will be delivered by sf express and deppon express by default (choose the appropriate express company according to the region to deliver to you, and the designated express service will not be provided for the time being).

    2、 In case the above logistics can not reach the remote areas, the company will open a special line for the customer logistics distribution, to ensure that the product can arrive in time and safely.

  • The invoice process

    1. Delivery time:

    The company will issue the invoice and send it out the next month after the customer confirms receipt. The recipient and address of the invoice are the consignee and the receiving address by default。

    2、invoice amount:

    The invoice value issued by the company is the actual payment amount: that is, the total price of the product less the coupon or store points deduction (if any).

    3、Ordinary VAT invoice or special VAT invoice:

    All invoices of the company are issued by zhejiang zhengxing fitness equipment co., LTD. Generally, the default of the invoice is ordinary VAT invoice, and the default of the invoice title is "name of consignee" (please inform us in advance if you have special needs).

    If you need to issue a special VAT invoice or unit title, be sure to consult online customer service staff before payment, and inform online customer service of your billing needs, and be sure to indicate billing information in the buyer's message. Please confirm the invoice information before payment to avoid unnecessary disputes:

    ② General VAT invoice required information: full name of company or personal name

    ② VAT special invoice required information: billing information and business license

    4、Modify the invoice:

    The invoice title, address and type are not allowed to be modified after the order is paid. If there are special circumstances that really need to modify the invoice information, you must contact the online customer service within one hour after the payment and modify the remarks. If there are no remarks and contact customer service, the system will not be able to modify any information after the overdue entry. Any problems caused by this will be borne by the buyer。


Add:25 xinxing road, lianhang economic zone, chang 'an town, haining city, zhejiang province, China

Zip code: 314423

After-sales service tel: 86-573-87977777


Hello, we are ZXCH!

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